Case study: Organisation development
Client need:
Staffordshire Moorlands District Council wanted to roll out their new four yearly Corporate Plan and to engage all their staff with the new priorities and objectives. For their plan to make a real difference, they knew that the staff needed to own and drive the vision from within.
What Fluent did:
- Facilitated 2 residentials with the CEO, Directors and Heads of Service
- Ran an All Staff Launch Conference
- Ran individual service workshops so that every member of staff could their work with the corporate objectives
Client feedback
88% of participants claimed that at the end of this process they knew what was in the Corporate Plan and understood where they fit in their personal contribution to the corporate aims and priority outcomes
"This process has been genuinely transformational for me. I never realised that my job had so much impact on the bigger picture" Senior manager
Client need:
Two departments - a Children and Young People’s Service - were merging and needed to find a way of creating a new culture based on agreed values and new ways of working.
What Fluent did:
Fluent created a sustainable change programme which:
- Supported the senior management team establish clear structure for change and consistency in message and action;
- Ran workshops to engage staff in the planning of the engagement process and on-going evaluation
- Ran a series of events to enable the engagement of key influencers in an organisation to identify the change / respond to the challenges the new changes bring
- Provided on the job implementation & support: coaching/ mentoring, FitKits, peer learning, training and seminars
Client Feedback:
"The Fluent Change Programme provided me with the opportunity to reflect with colleagues to share and develop vision, values and ideas" Service manager
"I feel more prepared to take risks and ready to respond with colleagues to the changes we face" Senior social worker
"the standard of our internal job applications has rocketed saving us a fortune in recruitment" Senior Manager
